FAQs
Frequently Asked Questions
Find answers to the most common questions about our payment processing, POS systems, and business solutions.
General
Core Merchant Solutions provides payment technology, POS systems, merchant services, and business management solutions designed to help businesses accept payments and manage their operations more efficiently.
Core Merchant Solutions provides payment technology, POS systems, merchant services, and business management solutions designed to help businesses accept payments and manage their operations more efficiently.
We work with businesses across a wide range of industries, including retail, restaurants, mobile businesses, health and wellness, automotive, specialty food and beverage, technology and electronics, real estate and property, beauty and fashion, and industrial and wholesale businesses.
We work with businesses across a wide range of industries, including retail, restaurants, mobile businesses, health and wellness, automotive, specialty food and beverage, technology and electronics, real estate and property, beauty and fashion, and industrial and wholesale businesses.
A Point-of-Sale system combines hardware and software to help businesses process sales, accept payments, manage inventory, track performance, and manage day-to-day operations.
A Point-of-Sale system combines hardware and software to help businesses process sales, accept payments, manage inventory, track performance, and manage day-to-day operations.
Yes. We can review your current setup and help you explore available options for upgrading or transitioning to a solution that better fits your business.
Yes. We can review your current setup and help you explore available options for upgrading or transitioning to a solution that better fits your business.
Yes. Depending on the solution selected, we can assist with setup, configuration, training, and ongoing support.
Yes. Depending on the solution selected, we can assist with setup, configuration, training, and ongoing support.
Contact our team to discuss your business, current setup, and goals. We can help identify the payment and technology solutions that may be right for your business.
Contact our team to discuss your business, current setup, and goals. We can help identify the payment and technology solutions that may be right for your business.
About Us
Core Merchant Solutions helps businesses with payment processing, POS systems, payment technology, and business management solutions.
Core Merchant Solutions helps businesses with payment processing, POS systems, payment technology, and business management solutions.
We focus on helping businesses find complete solutions that bring together payment acceptance, POS technology, business management tools, and support.
We focus on helping businesses find complete solutions that bring together payment acceptance, POS technology, business management tools, and support.
Yes. We work with businesses of different sizes, from single-location businesses to growing companies with multiple locations.
Yes. We work with businesses of different sizes, from single-location businesses to growing companies with multiple locations.
Yes. We can assist with available support, setup, and technology needs after your system is implemented.
Yes. We can assist with available support, setup, and technology needs after your system is implemented.
Solutions
The right solution depends on your industry, business size, transaction needs, number of locations, inventory requirements, and how your customers pay.
The right solution depends on your industry, business size, transaction needs, number of locations, inventory requirements, and how your customers pay.
Yes. Businesses may be able to combine payment acceptance with tools for sales, inventory, reporting, invoicing, and other business operations.
Yes. Businesses may be able to combine payment acceptance with tools for sales, inventory, reporting, invoicing, and other business operations.
Many solutions can be expanded with additional terminals, registers, or other hardware, depending on the system selected.
Many solutions can be expanded with additional terminals, registers, or other hardware, depending on the system selected.
Multi-location capabilities vary by solution, but certain systems can help businesses manage locations, reporting, sales, and other operations through centralized tools.
Multi-location capabilities vary by solution, but certain systems can help businesses manage locations, reporting, sales, and other operations through centralized tools.
Yes. We can review your current setup and discuss available options for transitioning to a new solution.
Yes. We can review your current setup and discuss available options for transitioning to a new solution.
Depending on the solution, businesses may be able to begin with the tools they need today and add additional features or equipment as their needs grow.
Depending on the solution, businesses may be able to begin with the tools they need today and add additional features or equipment as their needs grow.
We can help identify technology and payment solutions based on your business type and operational needs.
We can help identify technology and payment solutions based on your business type and operational needs.
Services — POS Systems
A POS system can help process sales, accept payments, manage inventory, track performance, create reports, and support other daily business operations.
A POS system can help process sales, accept payments, manage inventory, track performance, create reports, and support other daily business operations.
Depending on the solution, you may be able to track products, monitor stock levels, manage inventory, and review product activity.
Depending on the solution, you may be able to track products, monitor stock levels, manage inventory, and review product activity.
Yes. POS systems can provide sales reports and business insights to help you understand business performance.
Yes. POS systems can provide sales reports and business insights to help you understand business performance.
Many POS solutions offer employee permissions, user access controls, and other employee management tools.
Many POS solutions offer employee permissions, user access controls, and other employee management tools.
Services — Wireless Payment Machines
A wireless payment machine allows businesses to accept payments without keeping the terminal connected to a fixed checkout counter.
A wireless payment machine allows businesses to accept payments without keeping the terminal connected to a fixed checkout counter.
Supported payment methods depend on the device and payment solution selected.
Supported payment methods depend on the device and payment solution selected.
Yes. Wireless payment solutions can be useful for tableside payments, mobile businesses, deliveries, events, and other situations where customers are not at a fixed checkout counter.
Yes. Wireless payment solutions can be useful for tableside payments, mobile businesses, deliveries, events, and other situations where customers are not at a fixed checkout counter.
Depending on the device, connectivity, and setup, wireless payment solutions may support businesses that accept payments away from their primary location.
Depending on the device, connectivity, and setup, wireless payment solutions may support businesses that accept payments away from their primary location.
Services — Payment Gateways
A payment gateway allows businesses to securely accept payments through online platforms, websites, applications, and other digital channels.
A payment gateway allows businesses to securely accept payments through online platforms, websites, applications, and other digital channels.
Yes. A payment gateway can help businesses accept online payments through supported websites and e-commerce platforms.
Yes. A payment gateway can help businesses accept online payments through supported websites and e-commerce platforms.
Recurring payment capabilities depend on the payment solution and business requirements.
Recurring payment capabilities depend on the payment solution and business requirements.
Integration options depend on your website, e-commerce platform, and selected payment solution.
Integration options depend on your website, e-commerce platform, and selected payment solution.
Services — Invoicing
Yes. Depending on the solution, businesses can create and send invoices to customers.
Yes. Depending on the solution, businesses can create and send invoices to customers.
Payment options depend on the invoicing and payment solution selected.
Payment options depend on the invoicing and payment solution selected.
Many invoicing solutions provide payment status and tracking tools.
Many invoicing solutions provide payment status and tracking tools.
Yes. Depending on the solution, businesses may be able to create and send invoices from supported devices.
Yes. Depending on the solution, businesses may be able to create and send invoices from supported devices.
Services — Inventory Management
Depending on the POS solution, businesses may be able to monitor products, stock levels, and inventory activity.
Depending on the POS solution, businesses may be able to monitor products, stock levels, and inventory activity.
Some inventory solutions allow businesses to set reorder points and receive notifications when inventory reaches a certain level.
Some inventory solutions allow businesses to set reorder points and receive notifications when inventory reaches a certain level.
Multi-location inventory management may be available depending on the POS system selected.
Multi-location inventory management may be available depending on the POS system selected.
Yes. Barcode scanners can help businesses improve the speed and accuracy of product management and checkout.
Yes. Barcode scanners can help businesses improve the speed and accuracy of product management and checkout.
Services — Cloud Backup
Cloud backup helps protect important business information by storing data securely so it can be accessed or recovered when needed.
Cloud backup helps protect important business information by storing data securely so it can be accessed or recovered when needed.
Depending on the system and backup configuration, certain business information may be recoverable through cloud-based systems.
Depending on the system and backup configuration, certain business information may be recoverable through cloud-based systems.
Access depends on the system and user permissions. Cloud-based platforms may provide remote access to supported business information.
Access depends on the system and user permissions. Cloud-based platforms may provide remote access to supported business information.
Payment Processing
Payment processing is the system that allows businesses to accept and complete electronic payments from customers using credit cards, debit cards, digital wallets, and other supported payment methods.
Payment processing is the system that allows businesses to accept and complete electronic payments from customers using credit cards, debit cards, digital wallets, and other supported payment methods.
Depending on your solution, you may be able to accept credit cards, debit cards, contactless payments, digital wallets, mobile payments, online payments, ACH payments, and other supported payment types.
Depending on your solution, you may be able to accept credit cards, debit cards, contactless payments, digital wallets, mobile payments, online payments, ACH payments, and other supported payment types.
Yes. A statement review can help identify your current processing rates, fees, and other charges so you can better understand your payment costs.
Yes. A statement review can help identify your current processing rates, fees, and other charges so you can better understand your payment costs.
In many cases, yes. We can review your current setup and help you explore available options.
In many cases, yes. We can review your current setup and help you explore available options.
Potential savings depend on your current rates, fees, processing volume, business type, and other factors. A statement review is the best way to evaluate your current setup.
Potential savings depend on your current rates, fees, processing volume, business type, and other factors. A statement review is the best way to evaluate your current setup.
Yes. Online payment solutions may be available for websites, e-commerce businesses, payment links, and other digital payment channels.
Yes. Online payment solutions may be available for websites, e-commerce businesses, payment links, and other digital payment channels.
ACH payment solutions may be available for eligible businesses and can be useful for invoices, recurring payments, memberships, and other transactions.
ACH payment solutions may be available for eligible businesses and can be useful for invoices, recurring payments, memberships, and other transactions.
Approval times vary depending on the business, application, documentation, and underwriting requirements.
Approval times vary depending on the business, application, documentation, and underwriting requirements.
Requirements vary, but businesses may commonly need business information, tax identification information, owner identification, business documentation, and bank account verification.
Requirements vary, but businesses may commonly need business information, tax identification information, owner identification, business documentation, and bank account verification.
Getting Started
Contact our team and tell us about your business, your current setup, and what you are looking to improve.
Contact our team and tell us about your business, your current setup, and what you are looking to improve.
The information needed depends on the solution you are exploring. Our team can explain the next steps and any information required.
The information needed depends on the solution you are exploring. Our team can explain the next steps and any information required.
We can review your business type, operations, payment needs, and goals to help you explore suitable options.
We can review your business type, operations, payment needs, and goals to help you explore suitable options.
If a demonstration is available for the solution you are interested in, our team can help you explore the available options.
If a demonstration is available for the solution you are interested in, our team can help you explore the available options.
Yes. Contact our team to discuss your current POS system, payment setup, or business technology needs.
Yes. Contact our team to discuss your current POS system, payment setup, or business technology needs.
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